AGREEMENT TO TERMS OF USE
TERMS AND CONDITIONS These Terms and Conditions (“Terms”) are: BETWEEN: Happy Jet Setter, LLC (“Agency,” “our,” “us,” or “we”) AND: You (“you,” “your,” “yourself,” or “Traveler”) (each a “Party” and, together, the “Parties”). The Parties agree as set out below. These Terms: (1) become effective upon the earlier of: (a) your written, digital, or electronic signature; or (b) your submission to us of any payment or payment authorization for Travel Services; (2) will be renewed each time you submit to us any payment or payment authorization for Travel Services; (3) will terminate upon the earlier of: (a) completion of your Trip; or (b) either Party’s written notice of termination to the other Party; (4) are subject to change at any time, without prior notice. The effective version of these Terms is located at DEFINITIONS https://happyjetsetter.com/. “Booking” means a reservation made by Agency regarding your Trip. “Supplier” means a party who provides Travel Services to Travelers. “Traveler” means you and each traveler on the same Booking. “Travel Services” means travel products and services provided to Travelers by Suppliers, including air, land, or water transportation, lodging, auto rentals, tours, excursions, entertainment, food and drink services, and similar products and services. “Trip” means the composite of all Travel Services, for which Agency makes Bookings. “Trip Plan” means the documentation we provide to you with details and pricing regarding your Trip.
TRAVELERS You will: (1) carefully read and understand these Terms, your Trip Plan, and all correspondence between you and us regarding your Trip; (2) contact us to arrange your Trip Plan sufficiently prior to travel dates to ensure availability, avoid late-Booking fees, © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) and avoid fare increases; (3) confirm your written acceptance of your Trip Plan; (4) make all deposits and payments per the schedules and dates set out in your Trip Plan; (5) review, remain aware, and remain updated regarding travel warnings relating to your Trip by accessing the U.S. governmental travel advisory sites set out in these Terms; and (6) fully comply with the obligations to which you agree in these Terms. You warrant that you are 18 years of age or older and have authority to sign and accept these Terms on behalf of all minor and adult Travelers on the same Booking who reside in your household. If you do not understand any part of these Terms, please contact us in writing as soon as possible.
SUPPLIERS :
Suppliers are independent of Agency, managed separately, who provide Travel Services to you. Suppliers are not subject to Agency’s control—they are not employees, agents, representatives, or affiliates of Agency. Agency is not responsible for any Supplier’s breach of contract, failure to comply with any laws, or willful or negligent acts, errors, or omissions, which may result in delays, inconvenience, damage, loss, costs, injury, or death to Travelers or companions. Suppliers operate under their own terms, conditions, which are separate from these Terms. All documentation, receipts, confirmations, and tickets issued are subject to the terms and conditions specified by each Supplier. Your travel documentation identifies each Supplier responsible for providing your Travel Services. By paying for Travel Services, you consent to the use of those Suppliers. Please read Supplier terms and conditions carefully—you are responsible for understanding and complying with the terms imposed by each Supplier, including: (1) payment of all amounts when due; and (2) rules and restrictions regarding the availability and use of Travel Services. You understand that any violation of Supplier terms may result in denied access to Travel Services, cancellation of reservations, and forfeiture of any amounts paid by you. If such violation results in costs to Agency, you agree to promptly reimburse Agency for all such costs. Suppliers may require you to sign a liability waiver prior to participating in their Travel Services. If a Supplier declares bankruptcy, it may not be obligated to transport you or to provide refunds. Following bankruptcy, Suppliers may continue to provide all or some Travel Services or they may stop operations. In such case, other Suppliers may, but are not required to, provide alternative travel services to you. Agency is not permitted to provide © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) refunds to you for Suppliers who have declared bankruptcy. Agency has no special knowledge about the financial condition of any Supplier. Agency has no liability for recommending a Trip credit or a refund. All Supplier promotions, incentives, prices, and offers are subject to Supplier availability, which may change at any time without notice.
TRAVEL RISK & INSURANCE :
You understand and accept the inherent risks of choosing to travel. We recommend that you purchase comprehensive travel insurance to cover each Traveler. If you have not received a travel insurance quote from us, please request one as soon as possible. If you decline to purchase travel insurance, you assume all risk and financial responsibility relating to your Trip, including: (1) travel changes, interruptions, or cancellations; (2) baggage delays or loss; (3) travel supplier defaults; (4) medical costs; (5) accidents and emergencies; and (6) any other loss, cost, injury, or death that may arise. Travel insurance covers matters expressly included in each policy. You understand that insurance policies may exclude coverage relating to certain matters, including: (1) pre existing medical conditions; (2) trip interruptions relating to any pandemic or epidemic; and (3) risk locations and activities. You hold us harmless if an insurance provider denies any of your claims for any reason. This clause will survive termination of these Terms.
PERSONAL INFORMATION :
You understand that, as part of Booking any Travel Services, your personal information may be conveyed to Agency, Suppliers, and other third-party providers to accommodate your travel, and you consent to the use of your personal information by these parties. Such personal information may include birth dates, passport numbers, travel dates, occupation, frequent flyer information, bank accounts, credit cards, and other information needed to secure travel arrangements. Agency has no liability regarding: (1) the distribution of your information to any Supplier or other third party, including any CRM or other technology platform outside our control; or (2) any third party’s failure to protect your personal information. You authorize Agency to keep your personal information for as long as needed to provide Bookings and for a reasonable period thereafter for Agency’s legal or business purposes.
PRICING & INCLUSIONS:
© 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) Quoted prices are based on the precise inclusions we provide to you in the Trip Plan. Unless specifically itemized on the Trip Plan, prices do not include other travel costs, fees, or taxes, including: (1) airports, ports, stations, security, agriculture, customs, immigration, visas, passports, or any other government-imposed fees or taxes; or (2) meals, beverages, alcohol, minibars, entertainment, seat assignments, upgrades, excursions, hospitality, gratuities, copies, telecommunications, energy, laundry, cleaning, bedding, parking, valet, insurance, taxis, transfers, porterage, departures, travel segments, health, medical treatment or tests, vaccinations, pharmaceuticals, or any other personal charges. All Supplier prices and availability are subject to change without prior notice until you make full payment of deposits and other amounts due, as agreed in your Trip Plan. However, even following your full payment, you agree to pay additional fees that may arise for variable matters beyond our control, including fuel and other surcharges. Agency has no responsibility for: (1) tranparency, disclosure by any third party regarding its pricing; (2) price changes or variable fees; (3) currency exchange fluctuations; or (4) charges relating to foreign-currency transactions. We reserve the right at any time for any reason to correct errors or omissions regarding prices, to re-invoice you at corrected prices, or to take any other corrective measures regarding your Bookings.
PAYMENT :
You agree to make full payment of deposits and other amounts due as agreed in your Trip Plan. If you do not make full payment of any deposit or other amount by its due date: (1) Suppliers may impose price increases, fees, or penalties; (2) Suppliers may cancel your Bookings in whole or part; (3) Agency may cancel your Bookings in whole or part; and (4) your previous deposits and other amounts paid may be NON-REFUNDABLE under Supplier terms. You are solely responsible, and Agency has no responsibility or liability, for consequences relating to your late or non-payment. If you request re-Booking, Agency will assist you with obtaining any refunds due to re Booking Trips (e.g., using future cruise credits). However, Agency may, in its discretion, charge a NON-REFUNDABLE fee for re-Bookings. Unless Agency provides to you prior written consent: (1) we are not the “merchant of record” (as defined by the U.S. Department of Transportation) regarding your Travel Services; (2) we do not take possession of amounts you pay to Suppliers for Travel Services; and (3) we are not responsible for any refunds payable to you by Suppliers. © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) Your payments in currency other than U.S. Dollars will be converted at then-current exchange rates. Agency payments to Suppliers will be converted at then-current exchange rates between U.S. Dollars and the currency in Supplier’s country.
CREDIT & DEBIT CARDS :
By submitting your credit or debit card (“Card”) to us, you confirm that: (1) you are an authorized user of that Card; (2) you authorize us, or our agents, to charge your Card for payments on due dates agreed in your Trip Plan; and (3) you authorize us, or our agents, to credit to your Card any amounts charged in error. You are responsible for all costs, including costs of recovery, relating to the following: (1) if you provide to us an incorrect Card number; (2) if our valid charges to your Card are declined; (3) if your Card has insufficient funds on payment dates agreed in your Trip Plan; and (4) if your Card account is closed or expires before you pay all amounts agreed in your Trip Plan. In any such event, you agree we have a right to suspend or cancel any Booking, and we have no obligation to refund amounts paid by you if we suspend or cancel any Booking.
CHARGEBACKS:
You agree not to initiate, and you waive any right to pursue, any credit- or debit-card chargeback, reverse-charge, refund, or recollection (collectively, “Chargeback”) for any reason, including delay, cancellation, refusal of entry, exit, or transit, force majeure event, Food Allergies, provision or non-provision of Travel Services, Supplier price changes, fees, or penalties, or any other matter relating to your Trip, except in the case of fraud. Even in the case of fraud, before initiating any Chargeback, you agree to first address the matter directly with us in writing to give us a reasonable time to investigate the matter and respond to you. If you initiate a Chargeback relating to any amount we validly charge to your Card without our prior written authorization, you agree to pay us for all fees and costs, including attorney’s fees and legal expenses, we incur to dispute and respond to that Chargeback. This clause will survive termination of these Terms.
CHANGES, CANCELLATIONS, REFUNDS:
You agree to comply with Supplier terms relating to change or cancellation of Bookings. Supplier terms may not allow refunds if you change, cancel, partially use, or do not use Travel Services for any reason, including actual, threatened, or fear of potential health © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) matters, pandemics, epidemics, weather conditions, terrorism, political unrest, or similar circumstances. If you change or cancel a Booking, you may be subject to: Supplier fees, charges, or penalties. If you have any claim for refund or adjustment regarding your travel, you will deliver it to Agency in writing, including full details and documentation regarding the background, rationale, and proof of payment. This clause will survive termination of these Terms. NO SHOWS Failure to travel or show up for any Booking is considered a “no show.” No show penalties will equal amounts up to the entire cost of travel, subject to terms and condition of Suppliers and Agency.
ACCOMMODATIONS:
Hotel accommodation is subject to availability at the time of reservation. Some hotels require NON-REFUNDABLE and NON-TRANSFERABLE deposits to guarantee a Booking. In such cases, Agency will notify you regarding the NON-REFUNDABLE pre-payment for that portion of your travel. Amenities including air conditioning, elevators, bed size, connecting or adjacent rooms, handicap accessibility, restaurants, bars, fitness facilities, pools, and spas are not guaranteed at all properties and are not guaranteed to be operational or available during your stay. Refunds regarding amenities are the responsibility of the hotel.
AIR TRAVEL:
Suppliers may require tickets to be paid in full at the time of Booking. Airline tickets, once purchased, may be NON-REFUNDABLE and NON-TRANSFERABLE, subject to Supplier terms and conditions. Most airlines consider a name-change to be a cancellation. Domestic flight requirements may differ from international flight requirements. Seat assignments are based on availability at the time of selection and payment. Airlines may change seat assignments and aircraft or address other operational matters at any time. Agency cannot guarantee seats in specific locations or next to each other. Airline seat assignments, baggage, carry-ons, meals, drinks, and other services may be subject to additional fees. You are responsible for: (1) confirming in advance airline rules and availability of such services and baggage allowances; and (2) paying all related fees. © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) Agency is not responsible for any: (1) fees imposed by airlines for services; (2) changes to seat assignments after selection and payment; (3) loss, injury, accident, error, or omission that may occur, including schedule changes, delays, cancellations, and expenses due to weather conditions, airline operations, or equipment repair or failure; or (4) other matters beyond Agency’s control. You agree to comply with safety guidelines of all airlines and hold Agency harmless from any liability due to airline rules and operations.
TRAVELER CONDUCT:
You are responsible for: (1) any damage or loss caused by your acts, errors, or omissions; and (2) full payment for any such damage or loss directly to Agency or any third party. Agency is not responsible for any costs relating to: (1) Traveler conduct; or (2) Traveler removal from any Travel Services, in whole or part, whether based on Traveler negligence, willful misconduct, or otherwise. You agree not to hold Agency, its owners, directors, employees, agents, or representatives accountable for any claims arising from Traveler acts, errors, or omissions. Any Authorized Party may, in its discretion, refuse you any Travel Service, require you to leave any Travel Service, or require you to disembark any mode of transportation if the Authorized Party reasonably believes: (1) you are a danger to yourself or any other participant; (2) you have engaged in, are engaged in, or are threatening to engage in behavior that is socially disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, obscene, or any other behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of any other participant, any Authorized Party, or any third party; or (3) you do not follow any rule, procedure, or instruction of an Authorized Party. If you are subject to any such determination of an Authorized Party: (1) you may be left at any location, city, port, or place any mode of transport stops; (2) you will be solely responsible for all costs relating to your subsequent subsistence, accommodation, and transportation; (3) you will forego any right to any refund, in whole or part, of any fees paid by you for any Travel Services; and (4) no Authorized Party will have any direct or indirect liability of any kind relating to Traveler acts, errors, or omissions. “ Authorized Party” means Agency or any Supplier, including its owners, directors, employees, agents, and representatives, who provides to you Travel Services or related goods or services, including any ship operator, ship captain, tour operator, tour director, group leader, or crew member.
DISABILITIES & SPECIAL NEEDS:
© 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) If you have disabilities or special needs that may require non-emergency special services, additional support, or disability accommodations, please advise Agency in advance of Booking. Airlines and other Suppliers may impose charges for additional baggage and may have size restrictions for wheelchairs they can accommodate. If you are unable to use your own wheelchairs, mobility devices, or other medical equipment or devices, rentals may be available, potentially subject to additional charges. If you travel with a service or emotional support animal, Suppliers may require advance arrangements and documentation regarding the animal’s health, training, and related factors. Countries outside the United States and Canada often apply different laws, rules, regulations, standards, and accommodations for persons with disabilities or special needs. Travel destinations may have limited medical facilities, limited availability of prescription medications, and limited means to accommodate your disability or special needs. Please consult your health provider prior to planning or Booking your travel. Agency will make all reasonable efforts to request assistance or arrange for appropriate services or equipment regarding Traveler disabilities or special needs. However, Agency is not responsible for the failure of Suppliers to meet Traveler needs and expectations.
FOOD ALLERGIES :
If you have food allergies or any similar conditions that may cause you harm during your travel (“Food Allergies”), please advise Agency in advance of Booking. If any Traveler has Food Allergies, each such Traveler: (1) acknowledges the possibility of an elevated risk of reactions, delays, or disruption during travel; and (2) has sole responsibility for his or her Food Allergies and for performing all due diligence relating to such Food Allergies prior to, during, and following travel. RISK ACTIVITY If you engage in any activity that may involve any risk of harm to your own or another person’s health or well-being, damage to property, or costs relating to such activity (collectively, “Risk Activity”), you are solely responsible for your decision to engage in, and your involvement with, such Risk Activity. You assume all risks, costs, losses, liabilities, and claims relating to any Risk Activity. You will not pursue any claim against Agency, and you release Agency from all liabilities, relating to any Risk Activity. Risk Activity includes any activity, or travel to any location, which can reasonably be regarded as inherently dangerous, hazardous, or otherwise having the potential to result in: (1) the damage to or loss of any property; or (2) the injury, disability, illness, or death of any person. © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) ILLNESS & INJURY If you become ill or injured during a Trip, you will bear all responsibility for your well-being and treatment, if required. In such case, you will be responsible for all costs, planning, and logistics regarding alternative travel arrangements. You will not cause a delay or interruption regarding any Trip or otherwise burden other Travelers. You release Agency, Suppliers, and other Travelers from any liability relating to your illness, injury, missed f lights or connections, travel delays, or unused Bookings.
BAGGAGE & PERSONAL ITEMS:
You are solely responsible at all times for your baggage, personal items, and travel documents. Agency is not responsible for any damage, loss, delays, or other matters relating to your baggage, personal items, and travel documents.
PASSPORTS, VISAS, MEDICAL DOCUMENTATION:
You are responsible for: (1) determining in advance all documents needed to enter, exit, or transit any jurisdiction, including passports, visas, and medical and other required documentation; (2) acquiring all such documentation; (3) ensuring all such documentation is current and in your possession; and (4) remaining familiar with and understanding the rules governing travel in each jurisdiction on your itinerary. Agency is not responsible for: (1) your failure to update or possess passports, visas, or medical or other documentation that may be required to enter, exit, or transit any jurisdiction; or (2) determining the validity of your passport, visa, or medical or other documentation required by any jurisdiction. NO REFUND will be issued for any costs or losses incurred as a result of Traveler’s failure to obtain or possess any passport, visa, or medical or other documentation required by Agency or any third party. Refusal of entry, exit, or transit by any third party will not be a justification for cancellation or refund regarding Travel Services. All U.S. citizens traveling to or from any international destination must have a valid passport, which must be valid for at least six months beyond Traveler’s date of return. Minor Travelers (age 17 and under) traveling without an adult, with a single parent, or with a non-parent adult may be required to carry additional authorizations and documentation. Travelers are responsible for, and Agency has no responsibility relating to, such authorizations or documentation.
TRAVELER IDENTIFICATION & PROOF OF CITIZENSHIP:
© 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) The Transportation Security Administration (TSA) requires all airline passengers to provide: (1) Secure Flight Passenger Data (SFPD); (2) full name as it appears on government-issued identification; (3) date of birth; (4) gender; and (5) redress number (if available). The names of Travelers on all reservations and travel documents must match the name as it appears on that Traveler’s government-issued identification. Traveler is responsible for any fees and expenses that may be incurred due to an incorrect name or the denial of travel resulting from incorrect or non-matching information. Updated information regarding security measures and air travel requirements are available at https://www.tsa.gov/. We strongly recommend that Travelers review this website well before travel.
CRIMINAL RECORDS: Jurisdictions may restrict entry for persons with criminal records. You are responsible for understanding all destination entry laws and for knowing if you or anyone in your party has a criminal record. Agency does not inquire into Traveler criminal records in the interests of privacy.
PANDEMICS, EPIDEMICS, AND TRAVEL ADVISORIES: You are solely responsible for being aware of any compliance with any restrictions relating to pandemics, epidemics, and other travel advisories. You warrant that you have reviewed, understand, and will continually check U.S. Center for Disease Control (“CDC”) and U.S. Department of State travel advisories, notices, warnings, restrictions, and rules, including those regarding pandemics, epidemics, and other health threats, which can be navigated via the following links: (1) CDC https://www.cdc.gov/; (2) U.S. Department of State https://www.state.gov/ . Government notices and policies may change before your travel, during your travel, and after you return from travel. You are aware that certain countries, including the United States, may require testing and quarantine upon entering the country, as well as testing and quarantine upon returning to the United States or your country of residence. You understand destination countries may have limited availability of tests required for return to the United States. Screening procedures and restrictions may take place at airports and in public areas. Restrictions may include mandatory face coverings and temperature checks in airports, hotels, cruise ships, trains, or other means of transport. If you fail to comply with current regulations or provide any required testing results or documentation, you may be denied boarding, entry, or return to the United States or your country of residence.
RESTRICTED PRODUCTS & MATERIALS:
You are responsible for knowing, understanding, and complying with applicable laws in each jurisdiction in which you travel or transit regarding possession and use of: (1) restricted or illegal products and materials, including: (a) animals and animal products; (b) © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) plants, fruits, vegetables, and soil; (c) cultural artifacts; (d) alcohol; (e) tobacco and vapes; (f) firearms and ammunition; (g) knives and cutting instruments; (h) weapons; (i) f lammables and explosives; and (j) any other products or materials that may be restricted or illegal from time to time; and (2) drugs, substances, and paraphernalia, including prescription, over-the-counter, and other products and materials, which may be restricted or illegal in some jurisdictions but unrestricted and legal in others (“Drugs”). Possession or use of Drugs may result in: (1) immediate termination of Travel Services; and (2) detainment, prosecution, and incarceration by any government authority. Local laws may require you to carry evidence of medical prescriptions from a qualified physician.
HAZARDOUS MATERIALS:
You are responsible for: (1) knowing, understanding, and complying with all applicable laws in each jurisdiction in which you travel or transit regarding hazardous materials and insecticides; and (2) confirming with your airline or other travel provider regarding your itinerary and applicable rules. All air passengers are prohibited by federal law from bringing hazardous materials aboard aircraft in their baggage or on their person. Violations can result in up to 10 years of imprisonment and significant fines under 49 U.S.C. 5124 (see https://www.govinfo.gov/). Examples include explosives, compressed gases, flammable fluids and solids, oxidizers, poisons, corrosives, radioactive materials, paints, lighter fluid, fireworks, tear gases, oxygen bottles, lithium batteries, and radiopharmaceuticals. Special exceptions apply for small quantities of medical and toilet articles carried in your baggage and on your person. Restrictions on hazardous materials are listed at: https://www.tsa.gov/ . Some foreign airports require treatment of passenger cabins with insecticides prior to or during flights. The U.S. Department of Transportation lists such requirements at: https://www.transportation.gov/ .
LIMITATION OF LIABILITY:
We arrange Travel Services, which are provided and controlled by Suppliers who are separate from and independent of us. We have no management or control over Suppliers, including their staff, representatives, facilities, equipment, products, or services. Suppliers have sole responsibility and liability to you for their respective Travel Services. We have no responsibility or liability to you, and we make no representation or warranty, express or implied, regarding the value, quality, suitability, safety, or provision of Travel Services. We have no liability to you for any claim of damage or loss arising from any act or omission, negligent or willful, of any Supplier, Traveler, or other third party, including: (1) any damage to or loss of property; (2) any physical, emotional, or mental injury or death; (3) any cost, inconvenience, disruption, or delay; (4) any cancellation, bankruptcy, or cessation of operations; and (5) any misrepresentation or criminal act. © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) We have no liability to you for any indirect, incidental, consequential, punitive, special, or exemplary damages under contract, tort, or other theory of liability, even if we become aware of the possibility of such damages. If any decision-making authority awards you damages against us in law or equity, such damages will be limited to the total commissions we collect for making your Bookings. Neither Party will bring any legal action against the other Party as any part of a class, group, representative, or private attorney general action. Our entire liabilities are as stated in these Terms. All other representations and warranties—express or implied, by statute, law, or otherwise—are excluded. This clause will survive termination of these Terms.
INDEMNITY:
You, on behalf of yourself and all minor and adult Travelers on the same Booking who reside in your household (each an “Indemnifying Party“), agree to indemnify and hold harmless Agency and its owners, directors, employees, contractors, agents, representatives, advisors, and successors and assigns from all claims, damages, and costs, including attorney’s fees and legal costs, arising from any: (1) breach of these Terms by an Indemnifying Party; or (2) act or omission, negligent or willful, by an Indemnifying Party. This clause will survive termination of these Terms.
FORCE MAJEURE:
No failure or delay in the performance of any obligation under these Terms will be a breach if such failure or delay arises from a force majeure or any cause beyond the reasonable and foreseeable control of Agency. Force majeure includes acts of God, floods, weather conditions, fires, explosions, accidents, war or threats of war (declared or undeclared), acts of terrorism, sabotage, insurrection, riots, strikes, or civil disobedience, pandemics, epidemics, quarantines, and government interventions. Agency is not liable to you and will not provide any refunds caused by delay or non performance under these Terms if such delay is due to any force majeure. If Agency or any Supplier is affected by a force majeure, it may, in its discretion, vary or cancel any itinerary or arrangement in relation to your travel without notice. In such case, you will remain responsible, financially and otherwise, for all alternative travel arrangements.
GENERAL Amendments.:
These Terms may be amended only in writing by Agency. © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) Assignment. You may not assign any right or obligation under these Terms without Agency’s prior written consent, which will not be unreasonably withheld or delayed. Waiver. No forbearance or delay in enforcing these Terms will prejudice or restrict any rights of you or Agency. No waiver of a right will operate as a waiver of any subsequent right. No right is exclusive of any other right, and each right is cumulative. Severability. If any part of these Terms is found unenforceable, that part will be enforced to the fullest extent permitted by law and the remainder of these Terms will remain fully in force. Relationship of Parties. These Terms do not create an agent relationship, partnership, joint venture, or employment relationship between or among the Parties. You have no authority to bind Agency or incur any obligation on Agency’s behalf. Discretion. While each Party acknowledges its duty of good faith and fair dealing, a Party’s discretion means it may consider its own interests without considering the effect of its decision on the other Party. Notices. Notices under these Terms will be in writing and deemed given when sent receipt confirmed to the receiving Party’s email or other address provided under these Terms for purposes of notice. Acceptance. You may confirm acceptance of these Terms in writing, digitally, or electronically, including by clickwrap, sign-in-wrap, or other active or passive electronic confirmation. Any counterparts created will constitute a single original document. Conflicts. If any conflict arises between Supplier terms and these Terms or travel documents prepared by Agency, the Supplier terms will control. If any conflict arises between these Terms and travel documents prepared by Agency, the latter will control. Interpretation. The Parties intend that: (1) headings will not be used to interpret these Terms; (2) the words “include” and “including” are without limitation; (3) no text will be construed against either Party as author; and (4) all text is conspicuous. Termination. Upon termination of these Terms, each Party’s rights and obligations will cease immediately, but termination will not affect: (1) either Party’s rights and obligations accrued but unsatisfied at termination; or (2) any provision of these Terms expressed to survive termination or by a reasonable reading of its context will survive its termination. Governing Law. These Terms are governed exclusively by the laws of Pennsylvania without regard to conflict-of-laws principles of any jurisdiction. © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC) Dispute Resolution. If any dispute arises under these Terms, the Parties will use all reasonable efforts to resolve the dispute informally through direct communication. Courts. If the Parties are unable to resolve a dispute through informal discussions within 60 days of notice of dispute, any claim arising from these Terms will be resolved exclusively by the state or federal courts located in Bucks County, Pennsylvania, which neither Party will challenge based on forum non conveniens or similar doctrine. Equitable Relief: Either Party may seek injunctive or other equitable relief to remedy any actual or threatened breach of these Terms. Further Assurances. Each Party will perform additional acts as necessary to effect these Terms. The Parties will address together in good faith any unforeseen issues that arise from these Terms with a view to mitigating any material adverse impact on either Party. Entire Agreement. These Terms, together with any Travel Client Agreement between the Parties, represent the entire agreement and supersede all prior agreements between the Parties regarding their subject matter, written or oral, express or implied. © 2025 Travel Industry Solutions Revised: 10-23-2024 (UTC
Privacy Policy
Your use of this Web site or our mobile application constitutes your agreement to the terms of this Privacy Policy as detailed below.
Our Commitment to Your Privacy
At Happy Jet Setter LLC (“Happy Jet Setter”, “we” or “us”), we endeavor to protect the privacy of personal information in our custody or control. This Privacy Policy explains how Happy Jet Setter collects, uses and discloses personal information and the measures we have implemented to protect the personal information provided to us. This Privacy Policy applies to the personal information collected, used, disclosed or processed by Happy Jet Setter in the course of its business.
As a provider of travel tour operator services to our individual and agent clients, Happy Jet Setter collects, uses and discloses personal information of individuals authorized to travel (a “Traveller”) and individuals who provide travel services (an “Agent”) (Travellers and Agents, collectively and individually, “you”). Anyone who submits personal information to us, including our service providers’ employees and other personnel, should understand the nature of our business and how their personal information is collected, used, disclosed or processed by Happy Jet Setter .
Happy Jet Setter adopts the ten principles for the protection of personal information as set out below. (“Privacy Principles”) The Privacy Principles for the collection, use and disclosure of personal information are:
1. ACCOUNTABILITY
Happy Jet Setter is responsible for personal information in its custody or under its control. Happy Jet Setter requires a comparable level of protection for personal information handled by its third-party contractors and service providers.
Happy Jet Setter is responsible for maintaining and protecting the personal information of Travellers and applicable Agents under its control.
In addition, Happy Jet Setter has designated a corporate Privacy Manager to facilitate Happy Jet Setter privacy compliance, in conjunction with senior leadership - who has overall responsibility for Happy Jet Setter privacy compliance.
2. IDENTIFYING PURPOSES
The primary purposes for which Happy Jet Setter collects personal information include: • to establish and maintain responsive relationships with Travellers and Agents and to respond to your inquiries and fulfil your requests, when you contact us via one of our online contact forms or otherwise; • to send administrative information to you, such as changes to our terms, conditions, and policies; • to personalize and provide travel tour operator services to Travellers and Agents including, without limitation, making travel arrangements on behalf of Travellers, providing travel policy compliance services, and collecting, analyzing and reporting on Traveller travel data; • to enable alternative tour operator service providers to provide travel-related services to you, in the event that we are not able to provide you with a suitable product or service; • to understand Traveller and Agent needs and preferences, including special requirements; • to remember information so that you will not have to re-enter or look for it the next time you visit our website; • to obtain payment for services; • to send you our newsletter when you have signed up for it and to develop, enhance, market or provide products and services which we think may be of interest to you, including, without limitation, to market or provide products and services offered by the Happy Jet Setter; to accomplish our business purposes, including, without limitation, for managing and developing Happy Jet Setter business and operations for data analysis to improve our services, for audits, for fraud and security monitoring, for identifying usage trends, and for determining the effectiveness of our promotional campaigns; • to conduct surveys and promotions; • to aggregate and/or anonymize personal information so it no longer identifies you or any other individual, in order to generate data for our statistical and analytical use; and • to meet applicable legal and regulatory requirements and to cooperate with law enforcement and government authorities.
3. CONSENT
Happy Jet Setter provides travel tour operator services to Travellers and Agents. In order to complete these services, Happy Jet Setter requires personal information for authorized Travellers. The personal information collected by Happy Jet Setter may include, but is not limited to, name, address, age, marital status, passport and visa information, emergency contact, email, phone number, financial information and employment information.
Happy Jet Setter may also collect sensitive personal information related to a Traveller’s travel arrangements (such as the Traveller’s disabilities, allergies and other medical information and special needs) (“Sensitive Personal Information”) to help the Traveller obtain special accommodations for travel arranged by or through Happy Jet Setter, but only if the Traveller submits such Sensitive Personal Information to us. If a Traveller does not want us to collect and use such Sensitive Personal Information, then the Traveller and/or Agent should not submit this information to us. Happy Jet Setter will not share a Traveller’s Sensitive Personal Information with a third party unless authorized to do so by the Traveller. If you disclose any personal information relating to other people to us or to our service providers in connection with our services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy
In order to complete the travel arrangements requested by the Traveller, Happy Jet Setter may input the Traveller’s personal information into a Tour Management Tech operating system or provide the Traveller’s personal information to travel suppliers, such as airlines, hotels and rental car agencies, internet booking engines or global distribution systems (individually and collectively, “Travel Supplier”). The Travel Supplier uses such personal information to aid in fulfilling the travel arrangements requested by a Traveller, such as for flights, lodging and rental car services. Happy Jet Setter receives confirmation of the travel arrangements requested by a Traveller or Agent.
Upon completion, Happy Jet Setter provides information to the Traveller and/or Agent, as applicable, on travel arrangements made for a Traveller. This information may include, but is not limited to, information regarding the dates and times of travel, locations travelled to and from, classes of service provided, the names and locations of any hotels or other lodging arranged for the Traveller by Happy Jet Setter, the names of other Travel Suppliers providing services to the Traveller, and the costs incurred for all travel services selected by the Traveller. A Traveller’s personal information may also be shared with the Agent through which a Traveller is making travel arrangements.
Happy Jet Setter does not exercise any control over personal information that has been transmitted to Travel Suppliers. By submitting personal information to Happy Jet Setter, the Traveller authorizes the use and disclosure of such personal information to complete the travel arrangements requested by the Traveller. Personal information transferred to a Travel Supplier will be used by such Travel Supplier or in accordance with their applicable privacy policies. Personal information transferred to a Travel Supplier may be subject to the privacy laws of a foreign jurisdiction. In addition, United States or other government and law enforcement authorities may have access to a Traveller’s personal information under certain security screening protocols.
A Traveller may choose not to have any of his or her personal information disclosed or transferred to third parties in accordance with the terms of this Privacy Policy. However, if a Traveller chooses not to submit his or her personal information to Happy Jet Setter or allow Happy Jet Setter to provide such personal information to a Travel Supplier, then Happy Jet Setter may not be able to provide the travel services requested.
By contacting Happy Jet Setter and requesting travel services information, Traveller consents to, and Agent represents that it has obtained Traveller’s consent to, the collection, use or disclosure of Traveller personal information in accordance with the purposes identified in Section 2 of this Privacy Policy. Happy Jet Setter may seek additional consent to use and disclose personal information after it has been collected, but before it is used or disclosed for a new purpose.
In addition to collecting, using and disclosing personal information in connection with the provision of services, Happy Jet Setter may collect personal information from its employees and service provider representatives, and this personal information may be transferred among Happy Jet Setter and its Affiliates, and may be subject to the privacy laws of a foreign jurisdiction. Happy Jet Setter handles all such personal information in accordance with applicable privacy law.
4. LIMITING COLLECTION
Happy Jet Setter limits the collection of personal information to that which is necessary for the purposes identified by Happy Jet Setter in this Privacy Policy.
Children Under 18: Happy Jet Setter does not knowingly collect personal information online from individuals under the age of 18 without parental consent. Should Happy Jet Setter inadvertently acquire personal information from individuals under the age of 18, a parent or guardian of such child may contact us and upon notification, we will delete from our records any information collected as required by law.
5. LIMITING USE, DISCLOSURE AND RETENTION
Happy Jet Setter only uses or discloses personal information for the purposes outlined in this Privacy Policy, or when it is required or permitted by law.
Happy Jet Setter may disclose your personal information as described in this Privacy Policy, including to or for: • Affiliates: We may disclose some or all of your personal information to Affiliates to help us facilitate the provisioning of travel services or fulfil a request you have made with respect to travel services, conduct data processing on our behalf, or for legal reasons or in connection with claims and disputes. • Service Providers and Vendors: As described in this Privacy Policy, we may disclose your personal information to travel suppliers, distributors, service providers, payment processors and other vendors in order to fulfil requests for the Travellers, to process payments and to administer our tours. We may also disclose personal information to technical service providers, in order to maintain our website and systems and to provide better and more personalized products and services to the Traveller. • Travel Agents: Happy Jet Setter often works with Agents to provide services to the Traveller, including facilitating and completing travel reservations, organizing the Traveller’s tour and sharing information relating to the Traveller’s tour. Professional Advisors, Insurers & Financial Partners: Happy Jet Setter may share your personal information with categories of professional advisors as follows: accountants, consultants, lawyers, auditors, and other professional advisors, insurance and financing partners, insurance companies, in connection with insurance claims made or reported by a user relating to our services, and for the purpose of adjusting or handling the insurance claim.
• Business Partners: At user’s request or with user’s consent to business partners. For example, if a user requests a service through a partnership or promotional offering made by a third party, Happy Jet Setter may share certain data with those third parties. This may include, for example, other services, platforms, apps, or websites that integrate with our APIs; those with an API or service with which we integrate; or other business partners and their users in connection with promotions, contests, or specialized services.
• Legal Obligations: Happy Jet Setter may disclose personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise pursuant to a legal process. • Protection of Rights: Kensington may use and disclose personal information to establish or exercise our legal rights, to enforce our Terms and Conditions or this Privacy Policy, to assert or defend against legal claims or to take action against illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.
• Aggregated Data: Happy Jet Setter may use and share aggregated and/or anonymized data, which does not reveal personal information, with third parties for any purpose.
• Corporate Transactions: Subject to applicable law, Happy Jet Setter reserves the right to transfer some or all personal information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale or transfer of all or a portion of Happy Jet Setter assets. If any such transaction occurs, the purchaser will be entitled to use and disclose personal information collected by us in the same manner that we are able to, and the purchaser will assume the rights and obligations regarding personal information as described in this Privacy Policy.
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of the above third parties, including any third party operating any website or service to which our website links. The inclusion of a link on our website does not imply endorsement of the linked site or service by us or by our Affiliates.
6. ACCURACY
Happy Jet Setter uses commercially reasonable efforts to ensure that personal information maintained by Happy Jet Setter is accurate, complete and up-to-date as is necessary to fulfil the purposes for which it is to be used. Happy Jet Setter relies upon the accuracy of the personal information submitted by the Traveller or Agent, if applicable, in order to provide the specific travel services and does not routinely update that information.
7. SAFEGUARDING INFORMATION
Keeping a Traveller’s personal information confidential is important to us, and Happy Jet Setter takes commercially reasonable steps to protect that information against such risks as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction. Happy Jet Setter employs reasonable physical, administrative and technological safeguards to protect the security of personal information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Handling Complaints and Suggestions” section below.
8. COOKIES AND DATA COLLECTION; ADVERTISING
Our website may utilize cookies. Cookies enable us to monitor website traffic patterns and serve you more effectively. When you visit our website, our servers may automatically recognize certain information about you. A cookie does not identify you personally, but it does identify your computer or web browser. Cookies may tell us things like whether you have visited our website before and which of our website’s features you used. The information collected from cookies allows us to provide better customer service to you and helps us improve the features of our website. We do not currently respond to browser do-not-track signals. We may also use web beacons or “pixels” that collect IP address, screen resolution and browser software and operating system types, clickstream patterns, dates and times that our site is accessed, and other categories of data.
You may opt out or disable cookies. Most computer systems and web browsers offer privacy settings and options that allow users to disable cookies. Certain features, services, products, content, or benefits of our website require that you provide us with certain information, including some types of personal information or information obtained from cookies, web beacons, and similar tracking technologies. If you do not wish to provide us with certain information or disable cookies, you may be unable to obtain certain features, services, products, content, or benefits of our website.
If you use our mobile application or access the website from a mobile device, we may collect additional information, such as device information (such as your mobile device ID, model and manufacturer), operating system, version information, IP address, carrier-related information, including the name of your wireless carrier, and IDs related to the cell phone hardware in your phone, as well as the network to which the device is connected, mobile phone number, application-specific and instance-specific identifiers, and location information, as further described in this Privacy Policy.
Analytics: We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Advertising: We may partner with third-party advertising companies that serve advertisements regarding goods and services that may be of interest to you when you access and use other websites or online services. You may receive advertisements based on information relating to your access to and use of our services and other websites or online services on any of your devices, as well as on information received from third parties. These companies place or recognize a unique cookie on your browser (including through the use of pixel tags). They also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop. If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/
9. OPENNESS
Happy Jet Setter makes information available to individuals concerning the policies and practices that apply to the management of their personal information, including as set out in this Privacy Policy. Individuals may contact us at Happyjetsetter@gmail.com if they have any questions about our privacy practices.
10. CHOICES AND ACCESS
We give you choices regarding our use and disclosure of your personal information for marketing purposes.
You may opt out from receiving marketing-related emails from us. If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt out by clicking “Unsubscribe” at the bottom of any email received from us or by emailing Happyjetsetter@gmail.com.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing related emails from us, we may still send you important administrative messages, from which you cannot opt out.
If you have made a request to delete your personal information under applicable law, please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion)
Nevada Privacy Rights: If you are a Nevada resident, please refer to the “For Nevada Residents” section at the end of this Privacy Policy for more information about your rights under Nevada law. California Privacy Rights: If you are a California resident, please refer to the “For California Residents” section at the end of this Privacy Policy for information about the information requests you may make under the California Consumer Privacy Act (CCPA).
11. HANDLING COMPLAINTS AND SUGGESTIONS
Individuals may direct any questions or enquiries with respect to this Privacy Policy or about our practices by writing to Happyjetsetter@gmail.com.
A Traveller who thinks that his or her personal information has been misused should direct any questions or complaints to Happy Jet Setter at Happyjetsetter@gmail.com, providing a written description of the complaint. After receiving a written description of the complaint, a representative of Happy Jet Setter will contact the Traveller in order to discuss his or her concerns. Happy Jet Setter is interested in addressing all legitimate complaints about its adherence to applicable privacy paws and will make a good faith effort to resolve any complaint brought to its attention as required under applicable law.
12. UPDATING THIS PRIVACY POLICY
We might update our Privacy Policy from time to time, and any changes become effective when we post the revised Privacy Policy on the website. For material changes that apply to personal information that you provided already, we may notify you and we may ask for your consent to the change. This Privacy Policy was last updated on January 1, 2025. We encourage you to check this page periodically for any changes. Your continued use of our website after we have updated or changed our Privacy Policy will be considered your consent to those updates or changes.
13. FOR NEVADA RESIDENTS
Happy Jet Setter LLC. does not currently sell your Covered Information, as defined under Nevada law. If you have any questions about this, please contact Happyjetsetter@gmail.com.
14. FOR CALIFORNIA RESIDENTS
Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following additional details regarding the categories of Personal Information about California residents that we have collected or disclosed within the preceding 12 months:
(1) We collected the following categories of Personal Information: • A. Identifiers, such as name, contact information, online identifiers, passport and Social Security numbers and other government ID numbers; • B. Personal information, as defined in the California customer records law, such as name, contact information, signature, payment card number, government-issued ID numbers, medical, health insurance, insurance information, and education and employment information; • C. Characteristics of protected classifications under California or federal law, such as sex and marital status; • D. Commercial information, such as transaction information and transaction history; • E. Internet or network activity information, such as browsing history and interactions with our website; • F. Geolocation data, such as device location and IP location; • G. Audio, electronic, visual, and similar information, such as call and video recordings; • H. Professional or employment-related information, such as work history and prior employer; and • I. Inferences drawn from any of the Personal Information listed above to create a profile/summary about, for example, an individual’s preferences and characteristics.
We collect this Personal Information from the Traveller and/or Agent and from other categories of sources: joint marketing partners, when they share the information with us.
As described above, we may use this Personal Information to operate, manage, and maintain our business, to provide our products and services, for our employment and vendor management purposes, and to accomplish our business purposes and objectives, including, for example, using Personal Information to: develop, improve, repair, and maintain our products and services; personalize, advertise, and market our products and services; conduct research, analytics, and data analysis; maintain our facilities and infrastructure; conduct risk and security control and monitoring; detect and prevent fraud; perform identity verification; perform accounting, audit, and other internal functions, such as internal investigations; comply with law, legal process, and internal policies; maintain records; and exercise and defend legal claims.
(2) We disclosed the following Personal Information to third parties for our operational business purposes: • A. Identifiers, such as name, contact information, online identifiers, passport and Social Security numbers and other government ID numbers; • B. Personal information, as defined in the California customer records law, such as name, contact information, signature, payment card number, government-issued ID numbers, medical, health insurance, insurance information, and education and employment information; • C. Characteristics of protected classifications under California or federal law, such as sex and marital status; • D. Commercial information, such as transaction information and transaction history; • E. Internet or network activity information, such as browsing history and interactions with our website; • F. Geolocation data, such as device location and IP location; and • G. Inferences drawn from any of the Personal Information listed above to create a profile/summary about, for example, an individual’s preferences and characteristics.
We share Personal Information with our service providers, third-party sponsors of sweepstakes, contests and similar promotions, and our business partners.
For purposes of this Privacy Policy, “sold” or “sale” means the disclosure of Personal Information for monetary or other valuable consideration but does not include, for example, the transfer of Personal Information as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business.
If you are a California resident, applicable law may give you the right to request that we:
(1) Disclose to you the following information covering the 12 months preceding your request: • The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information; • The specific pieces of Personal Information we collected about you; • The business or commercial purpose for collecting or selling (if applicable) Personal Information about you; • The categories of Personal Information about you that we sold and the categories of third parties to whom we sold such Personal Information (if applicable); and • The categories of Personal Information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such Personal Information (if applicable).
(2) Delete Personal Information we collected from you. To make a request for the disclosures or deletion described above, please contact us in accordance with the “Contacting Us” section above. We will respond to your request consistent with the CCPA. In some instances, we may decline to honor your request where an exception applies, such as where the disclosure of Personal Information would adversely affect the rights and freedoms of another California resident.
(3) Opt you out of any future “sale” of Personal Information about you by clicking here: Happyjetsetter@gmail.com. You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.